Kind words
Honouring every life with dignity and respect.
At some of life’s most challenging moments, the right support can make all the difference.
Soncini Funerals offer more than funeral services – we provide steady hands, compassionate hearts, and a deep commitment to honouring every life with dignity and care. The team bring a rare balance of strength and sensitivity, guiding families through difficult times with grace, warmth, and a personal touch.
Every service is thoughtfully shaped, and every family is supported with genuine compassion. The heartfelt words below reflect the trust, gratitude, and comfort that so many families have experienced in the care of Soncini Funerals.
Kind words from those we’ve served
After the sudden loss of my father, Melissa’s genuine kindness and empathy were a source of great comfort to my family and me during an incredibly difficult time. Her warmth and compassion made us feel truly cared for, and her presence helped navigate us through our grief.Due to family circumstances, we needed to delay the funeral. Melissa was incredibly understanding, encouraging us to take the time we needed without ever making us feel pressured or rushed. She was always available to answer questions, and she listened with patience and sincerity. I felt confident placing my trust in her, knowing that every detail would be handled with care, respect, and professionalism. Ensuring that everything went smoothly and according to our wishes.My father was a "no fuss" man, and Melissa gave us the space and flexibility to plan a service that truly reflected who he was. The funeral and burial were conducted with a personal and discreet touch, creating an atmosphere that felt intimate and meaningful. Rather than feeling like we were surrounded by strangers, it felt as though we were supported by friends.
Helena Johnstone
We are deeply grateful to Melissa and Alex for the care and thoughtfulness they showed our family during the funeral arrangements for my father-in-law.From the very beginning, they took the time to understand exactly what my mother-in-law wanted, working closely with our chosen Greek Orthodox church to ensure the service honoured both religious expectations and our personal wishes.Melissa went above and beyond to make sure every detail was just right and her attention didn’t end after the service; she delivered the ashes to us, which meant so much. We are truly thankful for the way they helped us say goodbye.
Maria Krinis
I’d like to extend my thanks to Melissa at Soncini Funerals for the care and professionalism she showed during the arrangements for my father’s direct cremation. From our first conversation, Melissa was clear, respectful, and made what could have been an overwhelming process feel straightforward and manageable. The paperwork was explained, her pricing was very reasonable, and everything was handled with efficiency and care.We chose to have a memorial service at a later date to allow more time for planning and to give family members the chance to travel from interstate. Melissa was incredibly understanding of this and supported our decision.One gesture that really stood out was her personally hand-delivering my father’s ashes. It was a small but deeply meaningful touch that showed how much she genuinely cares for the families she works with.I’m very grateful for Melissa’s support during such a difficult time and wouldn’t hesitate to recommend Soncini Funerals to others.
Ted Brincat
Last year, our family faced the heartbreaking loss of my mother. From the moment I contacted Melissa, I knew I was in capable hands. The level of care, professionalism, and compassion she showed during such a difficult time was beyond anything I expected.Every detail was thoughtfully handled, and she took the time to answer all my questions, making sure I felt supported every step of the way. Her kindness and attentiveness allowed me to focus on grieving and celebrating my mum’s life, knowing everything else was being taken care of.I am deeply grateful for her help and highly recommend her services to anyone in need during such a challenging time.
Judi Fludder
Melissa was an absolute godsend! She understood our desire to be involved in the planning, and she supported every one of our wishes for a beautiful farewell for our grandmother.When emotions ran high and we found ourselves unable to make decisions, Melissa gracefully stepped in, guiding us with a gentle hand.She ensured everything ran smoothly on the day and we are so grateful.We recommend her and all the team at Soncini Funerals to everyone.
Chris Davidson
We cannot praise Melissa Soncini enough. Saying goodbye to a loved one is an emotional time. Melissa has a unique ability to connect with people. She listens & asks questions about our loved one. Melissa is empathetic, patient & "hands on" - she was with us every step of the journey. Apart from her professional high standards, Melissa always made us feel we were friends - not just another client’s name on a piece of paper. Melissa was instrumental in turning a sad & emotional day into a day to celebrate the life of our loved one; a time to remember, reminisce, share & honour all the things that made Sally so special to so many people.
Michele Orban
Melissa, we are all very grateful for your efforts in making everything go so smoothly at our father’s funeral. Lots of peoplecommented on how beautiful the wholeservice was and asked for more detailsregarding your business. I’m just so pleased that we chose you to manage this sad but beautiful day for us. And many thanks to Alex for the help and support too.
Michele Sheedy
We thank Melissa and the rest of the staff at Soncini Funerals for the lovely send off for our Dad. Nothing was too much trouble and having you there on the day was like having a friend there. Thank you again
Fran Tore
It was so reassuring to know that Dad was treated with the utmost respect and care. Everything ran beautifully on the day of the funeral, and we are certain that our Dad would have loved the send off! Thanks so much for everything Melissa and the team at Soncini Funerals.
Amanda Smythe
Every life has a story.
It would be our honour to help you tell it
with love, authenticity and care.
To learn more about creating a personalised service for your loved one please contact us for a quote tailored to your specific needs.
Or call us directly at 02 8004 9500 to discuss your requirements.